This company did not have a firm strategy for remote working. But with COVID-19 and social distancing mandates, the senior leaders knew that they had to adapt their strategy and operations—fast.
Communication was key. They used PI’s Talent Optimization platform to get insights into how each manager was behaviourally wired to communicate, take action, and make decisions. This then informed their communication strategy.
Leaders were also encouraged to use the online tools to create actionable tips on managing remote employees based on their unique behavioural needs and drives.