Data-driven sales training
Customer-Focused Selling (CFS)
Use objective assessment data to build high-performing sales teams with a strong customer focus
Use objective assessment data to build high-performing sales teams with a strong customer focus
Business norms are changing. This has a profound impact on sales teams. Customers are reassessing their relationships and interactions with suppliers and salespeople. The focus has moved from looking for the best deal to considering who is there to help them.
Each member of your sales team is a representative of your company. They are also tasked with clinching the deal. So, how do you know whether your sales team is best equipped to be effective, be your ambassador, and follow a customer-focused sales approach?
Use a data-driven approach to take the mystery out of your sales performance. Give your sales team the tools to better understand themselves and their prospects.
The CFS Customer Focused Selling Workshop from The Predictive Index combines the insights from a robust selling skills assessment with targeted learning. It helps participants to quantify and improve the necessary skills to execute a strategic approach to selling.
Before the workshop, every participant takes the SSAT to get insights into fits and gaps in their selling techniques
Complete the PI Behavioral Assessment to decode your own workplace behaviours and their impact on your selling style
Hone more effective listening and communication skills to positively guide client conversations
Understand the perspective of a prospect, respond to their different buying styles, and determine the best way of demonstrating product value
Successfully implement a consultative and customer-focused sales approach, and address any gaps in your sales skills
The workshop is a blend of knowledge transfer, exercises and practical activities:
Participants receive job aids and tools that help them understand prospects – and themselves – better. They can then tailor their selling style accordingly to maximise results:
The targeted development of the sales skills at your organisation will positively impact sales performance. Through customer-focused selling, your salespeople can successfully build long-term customer relationships and increase cross-selling opportunities.
Explore our blog articles on all things Talent Optimization, useful guides, ebooks and much more. You will find thought-provoking articles, interesting client stories and aids to help you increase employee engagement, build winning teams, and improve relationships at work.
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Our expert team at RPX2 are here to answer all your questions on how we can help you leverage scientific people data to set your people and your business up for success – from hiring to retiring