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Sharing the secret of Talent Optimization

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Explore our blog articles on all things Talent Optimization, useful guides, ebooks and much more. You will find thought-provoking articles, interesting client stories and aids to help you increase employee engagement, build winning teams, and improve relationships at work

Talk to the hand – or service with a smile?

Task versus people focus – what does your company need? “Mei you!”* (No!) The voice, surprisingly shrill for someone who appears to be asleep, carries across the cavernous room. A blue-clad arm with white elbow protectors waves me away. The…

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